Introduction

• QuickSnick.com is our innovative platform for pick and drop delivery services, designed to streamline the process of transporting products from local shops to your home. Our goal is to provide a seamless and efficient delivery experience, ensuring that your purchases reach you quickly and safely.
• Laindain.in is an open marketplace that facilitates the buying and selling of new and pre-owned goods. We offer a secure platform where users can list, discover, and purchase products with confidence. Our mission is to provide a trusted environment for both buyers and sellers, promoting a smooth and transparent transaction process.

1. General Refund Policy

Our refund policy varies depending on the specific service provided. Please review the applicable section below for the service in question. All refund requests must be made within the time frames specified for each service.

2. Refund Policy for QuickSnick.com (Pick and Drop Delivery Service)

• QuickSnick.com provides efficient pick and drop delivery services for products ordered from local shops to homes. Refunds are available under the following conditions:
• • Order Cancellation: You may cancel your order within 15 minutes of placing it. If the order is canceled within this timeframe, a full refund will be issued. After 15 minutes, cancellations are not eligible for a refund.
• • Failed Delivery: If our delivery partner fails to deliver the order due to a fault on our part (e.g., incorrect address or delivery delay beyond the stipulated time), you may request a refund of the delivery fee.
• • Product Issues: If the product delivered is damaged, expired, or not as described, you may request a refund or replacement by contacting our customer support within 24 hours of delivery.
• Refunds for eligible orders will be processed within 7-10 business days.

3. Refund Policy for Laindain.in (Buy and Sell Marketplace)

• Laindain.in offers a secure marketplace for buying and selling new and pre-owned goods. Refunds are subject to the following conditions:
• • Product Returns: Buyers may request a refund if the product received is not as described, damaged, or counterfeit. The refund request must be made within 7 days of receiving the product. The item must be returned in its original condition, with all packaging, tags, and accessories included.
• • Seller Cancellation: If a seller cancels an order after payment has been made, a full refund will be issued to the buyer.
• • Non-Delivery: If a product is not delivered within the agreed timeframe, the buyer may request a refund, provided they have not received the item.
• Refunds will be processed after the returned product has been inspected and approved. The refund amount will be credited to the original payment method within 7-14 business days.

7. Contact Us

• If you have any questions or concerns about this Refund Policy, please contact us at:
• Valenceware Services Pvt Ltd
• Email: [email protected]
• Phone: 7051513580
• Registered Office: Jammu & Kashmir, India